My SSS Mobile App – Download My SSS Mobile App

My SSS Mobile App

The My SSS Mobile App is the official application of the Philippine Social Security System (SSS), designed to provide members with convenient access to their SSS information and services directly from their mobile devices. With its user-friendly interface, the app allows members to view their membership details, monitor contributions, submit benefit applications, and perform various transactions seamlessly. Available for both Android and iOS platforms, the My SSS Mobile App ensures that essential SSS services are readily accessible anytime, anywhere.

What Is My SSS Mobile App?

The My SSS Mobile App is the official digital tool introduced by the Social Security System (SSS) of the Philippines to provide members and employers with an easy and accessible way to manage their social security accounts. Initially launched in 2018 for members and later expanded in December 2020 for employers, this app allows users to access SSS services without the need to visit physical branches.

With digitalization playing a key role in improving public services, the My SSS Mobile App serves as a user-friendly solution that simplifies transactions such as checking contributions, applying for benefits, generating payment reference numbers (PRN), and making online payments.

This article explores the features, benefits, and advantages of using the My SSS Mobile App, along with a step-by-step guide on how to use it effectively.

How to Download and Install the My SSS Mobile App

Follow some easy and simple steps to Download and install the My SSS Mobile App:

For Android Users

  1. Open the Google Play Store on your device.
  1. Search for “My SSS” using the search bar.
  2. Locate the app developed by the Philippine Social Security System and tap “Install.”
  3. Once installed, open the app and log in with your My.SSS account credentials.

For IOS Users

  • Search for “My SSS” using the search bar.
  • Locate the app developed by the Philippine Social Security System and tap “Install”.
  • Once installed, open the app and log in with your My.SSS account credentials.

How to Log in SSS Mobile App

Logging into the MySSS Mobile App is a straightforward process that allows you to access your Social Security System (SSS) information conveniently. Follow these easy steps:

Download and Install the My SSS Mobile App

Open the My SSS Mobile App

  • Tap the My SSS icon on your device to launch the application.​

Note: If you have a already SSS Account Register so enter your SSS Login Requirements.

Enter Your Login Credentials

  • Username: Input your registered My.SSS username.
  • Password: Enter your corresponding password.​

Access Your Account

  • Tap the “log In” button.​
  • If your credentials are correct, you’ll be directed to your account dashboard, where you can view your membership details, contributions, and other SSS services.

SSS Mobile App Update

Updating the SSS Mobile App (My SSS) is a quick and simple process. Follow these easy steps to ensure you have the latest version:

Open Your App Store

  • If you have an Android phone, go to the Google Play Store.
  • If you use an iPhone, open the Apple App Store.
  • If you have a Huawei device, visit the Huawei App Gallery.

Search for “My SSS” or “SSS Mobile App”

Click on “Update”

  • If an update is available, you will see the “Update” button next to the app.
  • Tap “Update” to start downloading the latest version.

Wait for the Update to Install

  • The app will automatically install the new update.

Open the Updated SSS Mobile App

  • Once the update is complete, open the app and log in to access the latest features.

Read also: How to Update Mobile Number In SSS

How to Unlock SSS Mobile App

If your SSS mobile app account is locked, don’t worry! You can easily reset or retrieve your account using the official SSS Mobile App. Follow these simple steps to unlock your account and regain access:

  • Download and Install the SSS Mobile App on your phone (if you haven’t already).
  • Tap on “Forgot Password?” located at the lower right corner below the password box.
  • Enter your CRN (Common Reference Number) or SSS number in the space provided.
  • Tap “Submit” and wait for an email notification from SSS.
  • Open the “email from SSS” and click the “Reset password link”.
  • Set a “New password” for your account.
  • Log in to the “SSS Mobile App” using your “New Password”.

That’s it! You’ve successfully unlocked your SSS Mobile App and can now access your account hassle-free.

How to Pay SSS Contribution Using SSS Mobile App

Paying your SSS contributions has never been easier with the SSS mobile app. You can complete your payment in just a few steps using your smartphone and preferred digital payment method. Follow this easy step-by-step guide to ensure a simple transaction.

Download and Log In

  • First, make sure you have the SSS mobile app installed on your phone.
  • Open the app and log in using your SSS account details.

Navigate to Payments/Transactions

  • After logging in, go to the “Payments” or “Transactions” section within the app.

Choose SSS Payment Option

  • In the payment section, select “SSS” as your payment type.

Enter Your Information

  • Input your SSS number and the amount you wish to contribute.

Select Payment Method

  • Choose your preferred payment method:
    • GCash
    • PayMaya
    • BPI (Bank of the Philippine Islands)
    • Debit or Credit Card

Confirm and Pay

  • Review all the details of your payment, and once everything looks good, confirm the payment. Your SSS contribution will then be processed.

Congratulation! You’ve successfully paid your SSS contribution using the app.

Read also: How To Pay SSS Loan Online – How To Pay SSS Loan Using Gcash

How to Apply Calamity Loan in SSS Mobile App

Applying for a calamity loan through the Social Security System (SSS) mobile app is a straightforward process designed to provide financial assistance to members affected by declared calamities. Below is a simple step-by-step guide to help you navigate the application:

Download and Install the SSS Mobile App

  • Visit the Google Play Store or Apple App Store on your smartphone.​
  • Search for “SSS Mobile App” and download it.​
  • Install the app on your device.​

Log In or Register

  • Open the app and enter your User ID and Password.​
  • If you’re a new user, select “Register” and follow the prompts to create an account.​

Navigate to Loan Application

  • Once logged in, tap on the “Loans” icon.​
  • Choose “Calamity Loan” from the list of loan options.​

Review Eligibility and Loan Details

  • The app will display your eligibility status and the loanable amount.​
  • Review the terms and conditions carefully.​

Enroll Your Disbursement Account

  • Before proceeding, ensure you have enrolled a valid bank account or e-wallet in the Disbursement Account Enrollment Module (DAEM). This is necessary for the loan proceeds to be credited.
  • To enroll, go to the DAEM section in the app and provide the required account details.​

Submit Loan Application

  • After enrolling your disbursement account, return to the Calamity Loan section.​
  • Confirm your loan details and submit the application.​

Wait for Approval

  • SSS will process your application. You can monitor the status through the app.​
  • Once approved, the loan amount will be credited to your enrolled disbursement account.

Eligibility / Qualifications

You can access the application on the web or by phone for all registered members and employers who want to manage their contributions and benefits in the most efficient way possible.

Requirements

The My SSS Mobile App requires the following:

  • An internet-connected smartphone.
  • SS membership that is active.
  • On your device, you should have the latest version of the application installed.

History of My SSS Mobile App

The MySSS Mobile App was first introduced on April 23, 2018, initially available only in the Google Play Store for Android and Apple App Store for iOS devices.

  • October 7, 2019 – The app became available in the Huawei AppGallery.
  • 2018 Download Statistics – In its first year, the app was downloaded 824,006 times.
  • 2019 Growth – The total downloads rose to 2,296,967.
  • 2020 Surge – By 2020, downloads skyrocketed to 7,378,627.
  • May 31, 2021 Milestone – The total cumulative downloads reached 15,359,070.

The enhanced version of the MySSS Mobile App was relaunched in:

  • Huawei AppGallery – May 30, 2021
  • Google Play Store – May 31, 2021

SSS is currently in talks with Apple Inc. to make the app available for iOS users in the near future.

Read also: SSS Death Benefit – SSS Death Benefit Requirements

How to Benefit from the My SSS Mobile App

Download and Log In

  • The app can be downloaded from the App Store, Play Store, or Huawei AppGallery.
  • You can log in using your SS credentials by opening the application.

Viewing Membership Information

  • If you click the user icon, you will be able to see your full name, social security number, address, and contact information.

Updating Contact Information

  • You can update your information by logging into SSS website and navigating to My Information or Member’s Profile.

Viewing Loans and Benefits Status

  • It is possible to view the current status of the loan and the breakdown of contributions by tapping on the floating blue circle within the app.

Applying for a Salary Loan

  • The floating blue circle may be tapped, and the tab for loans may be accessed by selecting ‘Apply’.

Registering for My.SSS

  • On the app home screen, click ‘Register’ and fill out the required information.

Checking Benefits Claims

  • If you’re logged in, go to Benefits Claims to see the status of the various claims you’re making like maternity, sickness, disability, and more.

Generating PRNs for Employers

  • The employer can generate PRNs for the employees and e-CCL summaries for the contributions they pay for their employees.

How To Pay Through My SSS Mobile App With Credit/Debit Card

Here are some steps:

  • Open My SSS app and enter user ID and Password and click on the Sign in button
  • Press Generate PRN to proceed the PRN Generation and payment with My SSS Mobile app.

  • Press Create ,then Generate Button.

  • Provide the required fields, tab submit, then click OK.

  • Once PRN shown, you can download the copy of PDF and click on the Download Icon on the upper right portion on screen.

  • Press pay tab and select the credit/debit card as payment method.

  • Press Ok then proceed tab.

  • Review your all information of your payment Details.

  • Enter your Card Details and click on the Complete order button and wait for payment process.

  • Enter OTP and Register mobile number with the servicing bank and click on the Submit Button.

  • You receive receipt with e-mail or SMS by enter you register Mobile number or email address and click on the arrow .

  • A notification will be shown about your SSS mobile payment.

  • To confirm the successful payment transaction verify the posting payment on the actual premium.

  • The active history will also show the status of contribution payments

Reminder

Why I Cannot Generate PRN in SSS Mobile App

​If you’re experiencing difficulties generating a Payment Reference Number (PRN) using the SSS Mobile App, several factors might be contributing to the issue. Here are some common reasons and their corresponding solutions:​

Outdated Application Version

  • Issue: Using an outdated version of the SSS Mobile App can lead to functionality problems, including PRN generation failures.​
  • Solution: Uninstall the current app and download the latest version from your device’s app store. The updated app offers enhanced features and improved stability.

Missed Contribution Deadlines

  • Issue: The SSS does not permit retroactive payments for missed contribution periods. Attempting to generate a PRN for lapsed months may result in errors.​
  • Solution: Ensure that you’re generating PRNs only for current or upcoming contribution periods. If you’ve missed payments, contact SSS directly to discuss possible options.

Technical Glitches or Server Issues

  • Issue: Temporary server downtimes or technical glitches can hinder PRN generation.​
  • Solution: Wait for some time and attempt the process again. If the problem persists, consider using alternative methods to generate your PRN.

Read also: How To Generate PRN SSS

Using the SSS Mobile App Effectively

Once the app has been downloaded, familiarize yourself with its interface. Be sure to update the application regularly so that all features are working correctly.

In terms of employers, PRN simplifies the process of paying for your employees’ contribution to their retirement plans by ensuring that the payments are posted in a secure and accurate manner.

Temporary Unavailability of E-Wallet Payments in MySSS Mobile App

The SSS Mobile application has been undergoing server maintenance, which has resulted in the temporary inability to make payments using e-wallets. There may be a slight inconvenience in that this may make some users hesitate to make payments, but users can still do so via the online platforms of companies accredited by the collection agencies.

Other Features Offered In My SSS

The My.SSS online portal offers several useful features to make managing your SSS account easier. Here are the key features available:

1. Last Login Details

  • See the date and time of your last login.
  • Check whether you logged in via the web portal or mobile app.

2. Activity History

  • View your recent actions on the SSS dashboard.
  • Track any updates or changes you made in the system.

3. Notifications and Announcements

  • Get important updates about your SSS transactions.
  • Stay informed about the latest SSS announcements through inbox notifications.

4. SSS How-To Guides

  • Access step-by-step guides on using My.SSS features.
  • Learn how to check contributions, apply for loans, and update your information.

5. Customer Satisfaction Survey

  • Share your feedback on your experience with SSS services.

6. Terms of Service

  • Read and understand the rules and policies of using My.SSS.

7. Feedback and Support

8. Learn with SSS

  • Access the ExSSSel Portal for educational resources.
  • Check schedules for SSS seminars to learn more about your benefits.

FAQs About My SSS Mobile App

Does SSS have a mobile app?

Ans: MySSS Mobile App allows you to access your SSS information anytime and anywhere. b. Compatible with iOS 14 and higher. Inquiries can be sent to [email protected] or you can call the SSS Call Center at 1455.

How can I check my SSS balance online?

Ans: Go to www.sss.gov.ph and open your preferred web browser. Log in to your account using your username and password. To create an account, click “Not yet registered with My” if you do not have one.

How to check SSS contribution in mobile phone online?

Ans: Checking SSS Contributions Online via the Mobile App

  • Sign in to the SSS Mobile App. Log in to My.sss
  • Click on the Total Contribution button. The main page displays your name, your social security number, the date of your last login, and your activity history.

Conclusion

In conclusion, the MySSS Mobile App is a vital tool that allows SSS members and employers to manage their contributions, track benefits, and perform transactions conveniently from their mobile devices. With its easy-to-navigate interface, it simplifies various tasks, such as checking membership information, applying for loans, and making online payments. Whether you are on Android or iOS, this app ensures access to essential SSS services anytime, anywhere, revolutionizing how users engage with the Social Security System.

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